Privacy Policy
Trade Seasons PTE Ltd
Effective Date: 1 October, 2025
Last Updated : 1 October, 2025
1. Introduction
This Privacy Policy explains how Trade Seasons PTE Ltd (“Trade Seasons”, “we”, “our”, “us”) collects, uses, discloses, and safeguards your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and international laws including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) where applicable.
By accessing https://tradeseasons.com or using our services, you consent to the collection, use, and disclosure of your information as described in this Policy.
2. What Personal Data We Collect
We collect the following categories of data:
Data Type | Examples |
|---|---|
Identification | Name, email address, phone number, account ID |
Transactional | Subscription plan, payment method (via third-party processor) |
Technical | IP address, device type, browser, language, OS, cookies |
Behavioral | Page visits, feature usage, session duration |
Communications | Emails, chats, support requests |
Marketing Consent | Newsletter opt-ins, campaign responses |
3. How We Use Your Data
To provide and maintain your account
To process payments and renewals
To improve the performance and usability of our platform
To communicate system updates, security alerts, and service notices
To send marketing emails, if you opt-in
To comply with legal obligations
4. Legal Basis for Processing (GDPR Users)
We process your data on one or more of the following bases:
Consent (Art. 6(1)(a))
Contract performance (Art. 6(1)(b))
Legal obligation (Art. 6(1)(c))
Legitimate interest (Art. 6(1)(f))
5. Disclosure to Third Parties
We may disclose your data to:
Recipient Type | Purpose |
|---|---|
Cloud infrastructure providers | Hosting, backups |
Payment processors | Billing and refunds |
Email services | Communication and newsletters |
Analytics providers | User behavior and performance tracking |
Law enforcement | Where legally required |
All third parties are bound by confidentiality and data protection obligations.
6. Data Transfers Outside Singapore
Your data may be transferred to and processed in countries outside Singapore (e.g., the EU or US) where our vendors are located. We ensure adequate protection via data processing agreements (DPAs), EU Standard Contractual Clauses, or equivalent mechanisms.
7. Data Retention
We retain personal data:
As long as your account is active
For up to 7 years after account closure (for audit and legal compliance)
As required by law
8. Your Rights
You may:
Access your data
Request correction or deletion
Withdraw consent
Object to processing
Request data portability
Lodge a complaint with Singapore PDPC or your local DPA
Send requests to privacy@tradeseasons.com.
9. Cookies and Tracking
We use cookies for essential functionality and analytics. See our separate [Cookie Policy].
10. Contact
Data Protection Officer
Email: privacy@tradeseasons.com
Trade Seasons PTE Ltd
Singapore